Now that I've finished ranting, I'd like to turn this post into a more helpful piece. When going to ask your RA for help, keep these few points in mind:
- Know where you live. Should I even have to say that?? When I go to report your issue and ask you what room you live in, I shouldn't receive a blank stare, that's absolutely ridiculous.
- Know what you're talking about. Don't come to us with some vague idea of what the problem is. We can't report that. Figure out exactly what's wrong as best you can, then let us know.
- Be polite. Don't whine, but don't demand. We treat you with courtesy and expect the same in return.
- Don't reference what your friends have told you. They're wrong.
- Don't tell us we're wrong. We're not.
- If an RA tells you that you need to go somewhere else to get help, don't get upset. We aren't COSTCO, and the office isn't a full service store. We're limited.
- Recognize that we're students with our own worries and workloads, too. Being at an entire building beck and call 24/7 isn't exactly a walk in the park. We'll help you as best we can, but sometimes we don't have all the answers.
Golden Rule: You don't have to grovel to your RA like those kids. Just be polite.
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